Since the prices are mainly based on pre-booked services, the passenger is asked to carefully read the following cancellation conditions:
The client or any member of his/her party, may cancel the travel arrangements at any time. Enjoy Slovenia must be informed in writing of total or partial cancellations of the program booked by the client. It is the client’s responsibility to verify that Enjoy Slovenia has received his or her communication. Since we incur costs in cancelling your travel arrangements, the client will have to pay cancellation charges as follows (see also the exceptions below):
|Period before arrival in which Enjoy Slovenia was notified
|Charge to the client
|+ 90 days
|Deposit only less Paypal, Stripe, or credit card administrative expenses
|between 90 and 60 days
|50% of tour or holiday cost or deposit if higher less Paypal, Stripe, or credit card administrative expenses
|between 60 and 30 days
|80% of tour or holiday cost less Paypal, Stripe, or credit card administrative expenses
|less than 30 days or no-show
|100% (NO REFUND)
Note: If the reason for the cancellation is covered under the terms of the traveler’s insurance policy, he/she may be able to reclaim these charges.
Please be aware that if one member of the party wishes to cancel, this may mean that the accommodation or services booked will be under-occupied and result in the other party members having to pay any additional supplements to retain the booking.